USTA? WHAT TO DO WHEN YOUR BIGGEST CUSTOMER IS LOSING MORE MONEY THAN YOU?

javier palenque
4 min readFeb 10, 2022

By Javier Palenque

If you do not know who USTA’s biggest customer is, you are in for a treat. Let us see if you can figure it out with a few clues.

- Back in 2011, it had one hundred million clients.

- Last year it lost 10M clients, which is 28K clients per day.

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javier palenque

Executive, Tennis fanatic, writer, entrepreneur. Micro brewery owner, tennis coach and fashion photographer, creative soul, life lover.